1. INTRODUCTION

At AutoMallSL UK LTD (“Company”, “we”, “our”, “us”) we value your privacy and are committed to protecting the personal data of our customers (“you”, “your”) who use our Platform to facilitate the import of vehicles to Sri Lanka.

This Privacy Policy explains how we collect, process, store, and disclose your personal data in a manner consistent with UK data protection laws and principles, ensuring transparency and security.

By accessing or using our Platform, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Platform. We reserve the right to modify this Policy at any time, with changes effective upon posting on the Platform.

2. DATA WE COLLECT

We collect only the personal data necessary from our Customers:

• Personal Information: Full name, home address, email address, and phone number.
• Documents and Images: Files uploaded to the Platform, such as identification documents or vehicle-related paperwork, necessary for processing your orders.

We do not collect health data, financial data (beyond what is processed by payment intermediaries), or location data beyond shipping addresses required for vehicle delivery.

3. PURPOSE OF PROCESSING

We use personal data for the following purposes:

• Account Management: To create, verify, and authenticate your account on the Platform.
• Order Processing: To handle inquiries, vehicle orders, and related services, including coordination with shipping partners.
• Communication: To provide updates, support, and information about our services.
• Legal Compliance: To meet regulatory and legal obligations in the UK and Sri Lanka.

4. LEGAL BASIS

We process personal data in accordance with applicable data protection principles, relying on the following legal bases:

• Performance of a Contract: To deliver the services you request, such as processing vehicle orders and shipments.
• Legitimate Interests: To maintain, secure, and improve the Platform.
• Consent: Where applicable, such as for the use of cookies (see Section 9).

5. DATA SHARING & THIRD PARTIES

We may share personal data with:

• Service Providers: Third parties necessary for completing transactions, such as shipping companies, insurers, or payment processors, under strict data protection agreements.
• Legal Authorities: When required by UK or Sri Lankan law, or to protect our legal rights.
• Analytics Partners: Anonymized or aggregated data may be shared for Platform improvement purposes.

We do not sell or rent your personal data to third parties for marketing purposes. Any third-party access is limited to what is necessary for the specified purpose.

6. DATA RETENTION

We retain personal data only as long as necessary to:

• Fulfil contractual obligations (e.g., completing vehicle orders and deliveries)
• Maintain records for legal, tax, or regulatory compliance in the UK and Sri Lanka
• Support customer inquiries

After this period, data will be securely deleted or anonymised.

7. DATA SECURITY

We use reasonable technical and organisational measures to protect your personal data, including:

• Two-factor authentication for account access where available
• Secure storage of documents and account information
• Restricted internal access to authorised personnel only

While we strive to protect your data, no system is completely secure. You use the Platform at your own risk.

8. CUSTOMER RIGHTS

You may have the rights under applicable data protection laws, including:

• Access your personal data
• Request correction or deletion
• Object to or restrict certain processing
• Withdraw consent where applicable

To exercise these rights, email info@automallsl.co.uk. We will respond as required by law, but response times may vary based on request complexity. We reserve the right to verify your identity before processing requests.

9. COOKIES & TRACKING

Our Platform does not currently use third-party trackers, analytics services, or cookies.

10. DISCLAIMER AND LIMITATION OF LIABILITY

The Platform is provided “as is.” We make reasonable efforts to ensure data accuracy and security but do not guarantee the Platform’s uninterrupted availability or freedom from errors. To the fullest extent permitted by law, AutoMallSL UK LTD, its officers, employees, and affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Platform or reliance on its services, including any data breaches or service disruptions.

11. INDEMNIFICATION

You agree to indemnify and hold AutoMallSL UK LTD, its officers, employees, and affiliates harmless from any claims, losses, or damages, including legal fees, arising from your violation of this Privacy Policy, misuse of the Platform, or submission of inaccurate or unlawful data.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy at our discretion. Changes will be posted on the Platform, and continued use constitutes acceptance. We are not obligated to notify you directly of changes unless required by law.

13. CONTACT INFORMATION

For questions or concerns regarding this Privacy Policy or your personal data, please contact:
Email: info@automallsl.co.uk
Postal Address: 406, 55 Hooper Street, Birmingham B18 7AT, United Kingdom